What Our Clients Are Saying
I worked with SSI and Microsoft 48 hrs straight without any sleep so I was a little tired. Andrew & Matt eased that. His work was exceptional. Needless to say, I went from Zero to Hero (Sorry for the Hercules movie quote) in the eyes of my clients. I can thank your crew for that.
I don’t normally send notes like this but this was well deserved.
I just wanted to acknowledge the great work and customer service that SSI’s Helpdesk provides to us. Customer service is very important to me and one of the reasons why I came to SSI for Managed Services.
I would also like to point out the great work that Deb has done in her role. She has done a fabulous job of organizing, contacting us, and working out schedules for us. Having Deb in the position she is in helps me sleep better at night. She has been awesome.
The type of quality service and support that SSI performs, is one of a kind. I was never used to this level of service before becoming a customer of SSI, now it is something I come to expect from all vendors.
Jeff, is the most dependable IT Engineers I have ever worked with. At a moments’ notice he is there when our company is in need of help. We feel very safe knowing that Jeff is resolving our issues because we know it will be done correctly.
The Solution Center at SSI is AWESOME! My gateway went down & I was dead in the water. I called SSI first thing in the AM & Tina had someone here with a replacement router in 40 minutes & we were up & running!!! The company that does support us didn’t even return my call until end of day.
Thank you to all for your hard work and dedication to true customer service! I really don’t know what I would do without your courteous, quick, expert service!
The expert that helped to implement, train and validate our systems is Joe Delarso Jr. Joe works for Systems Solutions, Inc. Not only do I recommend Joe for his level of expertise but more importantly for his ability to convey complex concepts in a way that is easily understood. He has worked with many upstream users such as DuPont and CertainTeed to provide a closed loop process that saves time, money and sets proper expectations. JD’s Color Management Expertise is second to none!