managed it services
overview
Professional technology management and support of your IT infrastructure and users.
Managing technology (and its users) is an everyday task. Yet, despite technology’s critical importance in keeping your business and systems running smoothly, effective management is often overlooked. Your staff is inundated with mission-focused tasks leaving IT management on the wayside or to a team with limited resources and time.
Whether you need a new user added to your network, help with an application, have login issues or need server software updated, you will need an IT support team. Who can you call? SSI. We proactively maintain your IT environment, guide your decision-making process and provide knowledgeable answers and expert help when you have a question or request.
SSI is a top-ranked, full service IT services company that doesn’t just step in when something goes wrong, but takes complete responsibility for your IT services, from our local office that’s staffed 24/7. With more than 78 full-time engineers and technicians, you’ll get a dedicated VCIO consultant and multi-tiered team that will strategize, execute, and optimize your outsourced IT services like our own.
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Our Managed IT services will help you succeed. Let’s get started
Solutions
A comprehensive Managed IT Services suite:
Network Management
Your network components; firewalls, routers and switches represent a critical component of your system availability, accessibility and security. We monitor each component using an advanced toolset that helps us stay ahead of issues before they happen.
24/7 Helpdesk Support
A service desk is an integral component of any IT department. SSI’s service desk acts as your central point of contact for all IT issues and requests. We believe in driving the highest levels of response, satisfaction and productivity for your team, Not only do we help our end users, but we also empower them to help themselves.
Proactive Server Management
We monitor, manage and maintain your server infrastructure 24/7. We work proactively to predict upcoming issues to prevent them from impacting your team.
Workstation/ Endpoint Management
Our endpoint management services are flexible while giving your team the ability to pursue more strategic goals. In addition, our solutions help manage, patch, and remediate application and OS configurations on desktops, laptops and servers throughout their lifecycle to ensure security, control, and compliance.
Baseline Security Controls
As part of our onboarding and routinely moving forward we review security controls within your network. Each of our workstation and server plans come with next-gen Antivirus and Malware licenses included. For additional security services; see Cyber Security.
Consulting, Strategy & Planning
It’s difficult to move forward when you are dealing with legacy systems and a backlog of IT projects. Our technology experts advise on the development of technology strategy, and enterprise architecture, technology selection and acquisition, and audits – helping to drive your IT infrastructure in the right direction.
Benefits
Projects. Security. Consulting. Support.
Join more than 250 companies in the Philadelphia region and nationwide trusting and loving SSI for managed IT services. Contact us about managed IT services today to discuss your needs and learn how we customize our outsourced IT programs to your organization’s size, your industry’s most common threats, your team’s technology skill levels, and to your business objectives.
Stop wasting time and money on technology. Let’s get started
Why choose us?
At SSI, we leverage IT security and automation to help you:
Protect your business
Reduce risk by preventing (or recovering from) security breaches.
Optimize IT systems
Improve efficiencies, drive cost out of processes.
Empower your employees
Allow your employees to do more and go further.