managed it services

overview

Professional technology management and support of your onsite IT resources and users.

Managing technology (and its users) is an everyday task. Yet, despite technology’s critical importance in keeping your business and systems running smoothly, effective management is often overlooked. Your staff is inundated with mission-focused tasks leaving IT management on the wayside or to a team with limited resources and time.

Whether you need a new user added to your network, help with an application, have login issues or need server software updated, you will need an IT support team. Who can you call? SSI. We proactively maintain your IT environment, guide your decision-making process and provide knowledgeable answers and expert help when you have a question or request.

Years experience

0+

Years experience
User satisfaction

0%

User satisfaction
Certified Technicians

0+

Certified Technicians
National coverage

0locations

National coverage
Support Team

24/70

Support Team

Our Managed IT services will help you succeed. Let’s get started

Solutions

Our proactive IT management services include....

Network

At SSI, we can plan and implement a complete deployment strategy to create an infrastructure that is secure, flexible, and scalable. We ensure that your organization is employing the latest technologies and equipment and provide proactive strategic advice on behind-the-scene upgrades and up to the minute monitoring tools.

Service Desk

A service desk is an integral component of any IT department. SSI’s service desk acts as your central point of contact for all IT issues and requests. It also functions as an operational and predictable cost model and ensures consistent call handling and documentation. Not only do we help our end users, but we also empower them to help themselves.

Infrastructure

Exploit the opportunities of the digital age by removing the barriers impeding your digital transformation. SSI fulfills strategic complex initiatives of multi-cloud, AI, and blockchain with cloud, on-prem, or converged storage – making virtualized environments work.

Endpoint management

Our endpoint management services are flexible while giving your team the ability to pursue more strategic goals. In addition, our solutions help manage, patch, and remediate application and OS configurations on desktops, laptops and servers throughout their lifecycle to ensure security, control, and compliance.

Applications

In an always-on world, application failure can devastate your bottom line. SSI is one of the top application support and service maintenance companies in the US. With knowledge of industry specific applications, we help even the most risk-averse organizations with performance control, licensing, monitoring, and migration. Achieve smoother product releases and upgrades.

IT Consulting

It’s difficult to move forward when you are dealing with legacy systems and a backlog of IT projects. Our technology experts advise on the development of technology strategy, and enterprise architecture, technology selection and acquisition, and audits – helping to drive your IT infrastructure in the right direction.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Our day-to-day tech issues as well as bigger-picture support like networking infrastructure and data security is handled by SSI.
Jim F. Bedard, Jr